Pre Installed Software

Pre-installed software commonly suffers from one of more of the following problems: Pre-installed software is commonly licensed for use only on the computer on it was pre-installed, and is not transferrable to other computers. Pre-installed software may be functionality- or time-limited, in an effort to get the user to purchase the 'full' version. Nov 11, 2018  -Forum Member since 2016-I do not work for Dell-A user helping other users-If you like an answer please click on thumbs up-If a reply is a solution to your problem please click on Accept as.

Installed

Find List Of Pre-installed Software

My hard drive is dying. I'm going to get a new one and i need to install Windows on it. My computer was prebuilt with Windows 7 preinstalled, so i have no disk. I do have the key for my version of Windows though, they were kind enough to put the key on a sticker on the side of the case for me. But when i go to Microsoft's site to download the ISO, and enter my key, i get this message.
'Error
The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options.'

What do i need to do to get my Windows 7 ISO fie?
This is my first time commenting on this site, and i don't know much about computer hardware. I just really don't want to have to buy Windows. I mean why would they give me my key if i cant use it again on a new HD?